REQUIRED DOCUMENTATION:

At the time of pick-up, the following physical documentation* issued in the main driver ́s name must be presented at the rental desk of KAR RENT A CAR

• Valid Passport/or ID card

• Valid Driving License

  • For Economy Class Vehicles: Minimum 1 years driving license is required.

  • For Medium Vehicles: Minimum 2 years driving license is required.

  • For Upper Class and SUV-type Vehicles: Minimum 3 years driving license is required.

*At least one of them must be chipped.

DRIVER AGE:

KAR RENT A CAR company applies a minimum driver age limit determined according to car segments during delivery. Minimum driver age limits are set out below.

• For Economy Class Vehicles: Minimum 21

• For Medium Vehicles: Minimum 23

• For Upper Class and SUV-type Vehicles: Minimum 25

MEANS OF PAYMENT:

During car delivery KAR RENT A CAR offices require one or two credit cards issued in the driver's name to cover the deposit. The number of credit cards varies depending on the type of car you will rent.

• For Economy and Medium Class Vehicles: 1 Credit Card

• For Upper Class and SUV-type Vehicles: 1 Credit Card

Note: Please note that if you fail to produce a valid credit card or have insufficient funds available, the car rental agent may refuse to release the vehicle.

SECURITY DEPOSIT FOR THE CAR

Upon collection of the car a security deposit will be blocked on the driver’s credit card. This deposit is determined by the supplier considering your selected car category. Please be informed that the value of one tank of fuel and possible traffic fines can be additionally blocked on your credit card. It is recommended to present a credit card with a chip, pin code, and embossed numbers.

"During the vehicle delivery process, KAR RENT A CAR company applies a certain provision from the credit card that is registered in the driver's own name."

Estimated deposit amounts:

• For Economy Class Vehicles: 2.000 TL

• For lower-middle class vehicles: 3.000 TL

• For lower-middle class and SUV type vehicles: 3.500 TL

• For Upper Class and SUV-type Vehicles: 4.000 - 14.000 TL

*Note: For luxury cars, two credit cards with the same driver’s name are required for all rentals. The credit card must not be from the same issuer but the required deposit amount must be available only on one of the two cards.

Other Conditions:

If the driver is going to use a company credit card (Commercial card), an approval letter on letterhead, stamp and wet signature with the company's trade name is required. The signatory must be a company partner or a member of the board of directors. A signature circular of the person who will sign is required.

Removal of Provision:

After you return the car KAR RENT A CAR, provisions will be removed within a maximum of 10 working days after.

MILEAGE LIMIT

The detailed table regarding the number of rental days and the mileage limit applied by car KAR RENT A CAR is below. In cases where the mileage limit is exceeded, for the economic group segment 2,5 TL + VAT and middle group segment 3,5 TL + VAT for the premium, SUV, 9-Pax, 6 TL+ VAT and for the Luxury groups 7 TL + VAT per km will be charged.

FUEL INFORMATION

"KAR RENT A CAR provides their vehicles with a free fuel policy. The fuel tank is expected to be left at the same level as it was received. If you return the vehicle with less fuel than you received, the difference in fuel costs will be charged to you along with an additional 40% service fee based on the fuel cost mentioned in the car delivery form."

EXTRAS - PAYABLE AT PICK-UP

• "An additional driver is charged at 65 TL per person. For monthly rentals, the additional driver service is 1950 TL. A maximum of 2 additional drivers are allowed.

• The Mini Damage Insurance is 128  TL per day. For monthly rentals, this fee is 1.920 TL. 

• Super Mini Damage Insurance is 158 TL per day. For monthly rentals, this fee is fixed at 2.370 TL.

• Winter tires are charged at 100 TL for economy class vehicles, 150 TL for mid-SUV vehicles, and 185 TL for upper-SUV vehicles per day."

CROSS BORDER TRAVEL

Cross border travel is not usually permitted.

ON THE SPOT ASSISTANCE

In very rare cases you may need our support when you arrived at your pick-up location. Assumed you have problems finding the supplier, its location, or you have problems getting the car, our professional customer service team will assist you in such cases.

Our customer service team is happy to help you 24/7 in your dedicated language.

Yolcu360 Customer Support Line: 0850 360 5 360

Emergency Support Line: 0533 505 05 05 / 0530 303 91 80

INSURANCE AND COVERAGE

The vehicle you will rent is protected against crashes, theft, and theft attempts. Damages to third parties are also protected within the limits of traffic insurance. There is no damage exemption in the insurance conditions that we apply. However, the costs of damages that are not properly recorded (accident detection report, alcohol report, documents of the parties involved in the accident, etc.) belong exclusively to the user. In the case of undeclared damages, the damage repair process is definitely not carried out with the driver's statement.

IMPORTANT INFORMATION

Other rental conditions, other than the titles mentioned above, will be notified to you during the delivery of the car by a representative of the KAR RENT A CAR company, to be submitted for your signature. Please do not forget to read the document presented to you before receiving the car.