REQUIRED DOCUMENTATION:

At the time of pick-up, the following physical documentation* issued in the main driver ́s name must be presented at the rental desk of Greenmotion:

*Note: Temporary driver's licenses are not accepted for rentals.

• Valid Passport/or ID card

• Valid Driving License

  • For Economy Class Vehicles: Minimum 1 years driving license is required.

  • For Medium Vehicles: Minimum 3 years driving license is required.

  • For Upper Class Vehicles: Minimum 5 years driving license is required.

  • For Luxury Class Vehicles: Minimum 7 years driving license is required.

*At least one of them must be chipped.

DRIVER AGE:

Greenmotion company applies a minimum driver age limit determined according to car segments during delivery. Minimum driver age limits are set out below.

(The young driver package can be purchased additionally.)

• For Economy Class Vehicles: Minimum 21

• For Medium Vehicles: Minimum 24

• For Upper Class Vehicles: Minimum 27

• For Luxury Class Vehicles: Minimum 30

MEANS OF PAYMENT:

During car delivery Greenmotion offices require one or two credit cards issued in the driver's name to cover the deposit. The number of credit cards varies depending on the type of car you will rent.

Note: Please note that if you fail to produce a valid credit card or have insufficient funds available, the car rental agent may refuse to release the vehicle.

SECURITY DEPOSIT FOR THE CAR

Upon collection of the car a security deposit will be blocked on the driver’s credit card. This deposit is determined by the supplier considering your selected car category. Please be informed that the value of one tank of fuel and possible traffic fines can be additionally blocked on your credit card. It is recommended to present a credit card with a chip, pin code, and embossed numbers.

Greenmotion company applies a pre-authorization on the driver's own registered credit card for a specific amount during the vehicle delivery process.

Estimated deposit amounts:

*Note: For luxury cars, two credit cards with the same driver’s name are required for all rentals. The credit card must not be from the same issuer but the required deposit amount must be available only on one of the two cards.

Other Conditions:

If the driver is going to use a company credit card (Commercial card), an approval letter on letterhead, stamp and wet signature with the company's trade name is required. The signatory must be a company partner or a member of the board of directors. A signature circular of the person who will sign is required.

Removal of Provision:

After you return the car Greenmotion, provisions will be removed within a maximum of 30 working days after.

MILEAGE LIMIT

The detailed table regarding the number of rental days and the mileage limit applied by Greenmotion is below. In cases where the mileage limit is exceeded, for the economic and middle group segment included VAT 3 TL,; for the Luxury groups 4 TL included VAT per km will be charged.

FUEL INFORMATION

Greenmotion company takes back the vehicles with the same fuel level as they were delivered. The difference in fuel between the pick-up fuel level and the return fuel level is charged with a service fee of 25% based on the fuel prices at the time of return.

EXTRAS - PAYABLE AT PICK-UP

You can avail additional services at the time of vehicle delivery by paying the corresponding fees.

• Additional Driver: 59 TL

• Child Seat: 149 TL

CROSS BORDER TRAVEL

Cross border travel is not usually permitted.

ON THE SPOT ASSISTANCE

In very rare cases you may need our support when you arrived at your pick-up location. Assumed you have problems finding the supplier, its location, or you have problems getting the car, our professional customer service team will assist you in such cases.

Our customer service team is happy to help you 24/7 in your dedicated language.

Yolcu360 Customer Support Line: 0850 360 5 360

INSURANCE AND COVERAGE

The vehicle you are renting is protected against collision, damage, theft, and attempted theft. Situations that violate the coverage will be specified in the document presented to you for signature during the vehicle pick-up process.

IMPORTANT INFORMATION

When you go to pick up the vehicle, the company will conduct a Findeks query.

In the event that the vehicle is returned before the scheduled return date, the refund amount will not cover the entire rental period. The rental cost for the days the vehicle was used by the guest will be deducted from the total rental amount, and the remaining amount for the unused days will be refunded. This amount is calculated based on the rental cost for the respective date.

For guests wishing to rent a car from Green Motion, a Findeks score is not a prerequisite. With personalized flexible pricing and deposit options, guests who refuse Findeks inquiries are provided with rental services by applying different security deposit amounts according to the algorithm working in the system.

Users who do not wish to share their credit score during the car pick-up stage are only provided with service from the economy car group, and the highest deposit amount is collected from these customers.

Other rental conditions, other than the titles mentioned above, will be notified to you during the delivery of the car by a representative of the Greenmotion company, to be submitted for your signature. Please do not forget to read the document presented to you before receiving the car.