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You can easily rent a car with Bookcars.com, world’s leading car rental platform, where you can find many different brands and models.
Car Rental
Let’s first get to know the car rental industry. For many people, this service might seem as simple as picking up a car, using it, and returning it, but what is the actual scope of this service, and how did it arise from a need? Understanding this is essential to accurately evaluate the best car rental companies. The car rental industry began in 1916 in the USA with Joe Saunders, who founded Saunders Drive-It-Yourself System. Saunders, known as the first car rental company, provided Model T Ford vehicles for rental on an hourly basis.
This innovative business model was adopted and expanded by Walter Jacobs, the founder of Hertz Corporation, in the 1920s. Hertz grew rapidly in the industry, leading to the global spread of car rental services. After World War II, car rental became popular in Europe as well. Companies like Avis, Enterprise, and Europcar increased competition by operating internationally. Today, the car rental industry continues to grow globally through online reservation systems, offering various options like luxury car rentals, motorcycle rentals, and commercial vehicle rentals. So, when we talk about the “best car rental company,” what criteria can we use to determine this? Let’s take a look at what should be considered in car rental services.
Criteria for Choosing the Best Car Rental Service
To select the best car rental service or to call a car rental company the best, here are some criteria to consider:
Pricing and Transparency: Rental fees should be clear and transparent. Information about hidden fees, additional charges, or fuel policies should be provided. It’s crucial to choose a service where prices are explicitly stated and additional charges are known in advance. This also indicates the reliability of the car rental company.
Vehicle Selection and Condition: The fleet should be extensive and offer various vehicle options. Vehicles should be well-maintained, clean, and safe. Written and verbal information about the condition of the vehicles should be provided before renting, which is an important criterion for service quality.
Insurance and Assurance: Comprehensive insurance options should be available for rented vehicles. This ensures the safety of both the vehicle and the renter. Detailed information about the coverage and conditions of the insurance policy should be provided.
Customer Service: Professional and accessible customer service is important for any issues or emergencies. The company’s customer support line, email response times, and accessibility of local offices should be evaluated.
Ease of Pickup and Return: The processes for picking up and returning vehicles should be easy and quick. The accessibility of pickup and return points and the ability to return vehicles in a convenient location are important.
Mileage Limits: Mileage limits for the rental period should be clear. Some services offer unlimited mileage, while others may impose a certain limit. Understanding these limits is essential.
Reservation and Cancellation Policies: The reservation process should be user-friendly and offer online booking options. Additionally, cancellation and modification policies should be flexible, allowing for free cancellation or changes within a certain period.
Additional Services and Vehicle Equipment: Additional services like child seats, GPS, or extra driving assistance should be available, and the cost of these services should be clearly stated. The ability to equip vehicles with such additional features provides convenience.
These criteria are important factors to consider to ensure the best car rental experience. They also play a role in designating a car rental company as the best.
Now, let’s look at the best car rental companies operating globally.
Bookcars conducted a survey in the last year, revealing that 80% of the car rentals were done through these companies. This list is made based on the preferences of our guests.
Best Car Rental Companies Operating Globally
Which are the best car rental companies in the world?
SIXT
SIXT rent a car, Germany’s first car rental company, is among the best car rental companies. Founded in Munich in 1912, it has become one of the most well-known car rental companies in Europe with an office network at over 1,500 travel locations. SIXT entered the Turkish market in 1992. With innovative initiatives and a strong infrastructure, it makes short-term and long-term car rentals easy. In addition to a team of expert call center employees, SIXT is always there for you.
- GTMetrix Performance Score: 83%
- Customer Satisfaction Rate (Complaint Websites): 3.4
- Google Rating: 4.2
Avis
Founded in 1946 by Warren Avis, the car rental company quickly grew. Known as the first car rental company in Turkey, Avis Turkey has achieved many successes. It began its first fleet rental delivery with 100 cars to Profilo Holding. In 1997, it made its first overseas investment by expanding to Azerbaijan. Today, Avis provides services in almost every corner of Turkey and operates in over 100 offices worldwide, including Greece, Kazakhstan, and Azerbaijan.
- GTMetrix Performance Score: 76%
- Customer Satisfaction Rate (Complaint Websites): 3.2
- Google Rating: 4.1
Budget
Budget ranks at the top of the world’s best car rental companies. Founded in 1958 as Budget Rent a Car, the company has made a name for itself in Europe and globally. With more than 3,400 offices and services in about 128 countries, Budget is continuously expanding its global network. Known for its customer satisfaction, Budget is a car rental company that saves your budget while providing impeccable service.
- GTMetrix Performance Score: 81%
- Customer Satisfaction Rate (Complaint Websites): 3.5
- Google Rating: 3.9
Europcar
Founded in Paris in 1949, Europcar manages a fleet of over 1.2 million vehicles today. Operating in more than 170 countries, including EU countries, the USA, and Turkey, Europcar offers all vehicle segments in its fleet, even providing caravan rentals.
- GTMetrix Performance Score: 85%
- Customer Satisfaction Rate (Complaint Websites): 3.7
- Google Rating: 4.1
Enterprise
Enterprise Rent-A-Car is a globally recognized car rental brand known for customer satisfaction and a wide selection of vehicles. Enterprise offers affordable car rental solutions and a broad range of vehicle segments. The company stands out with flexible rental options and excellent customer service, catering to both individual and corporate customers worldwide.
GTMetrix Performance Score: 80% Customer Satisfaction Rate (Complaint Websites): 3.5 Google Rating: 3.8
Greenmotion
Greenmotion, founded in the UK in 2007, has a mission to reduce CO2 emissions in the car rental industry and offer affordable prices to users. The company operates in Europe, America, and Asia and is known for its affordable prices. Greenmotion Rent a Car supports recycling and renewable energy use. Their mission is to reduce the carbon footprint, and they offer a diverse fleet, including hybrid, electric, and filtered diesel vehicles.
- GTMetrix Performance Score: 75%
- Customer Satisfaction Rate (Complaint Websites): 3.1
- Google Rating: 3.2
Goldcar
Goldcar, based in Spain since 1985, operates in over 118 countries worldwide with more than 60,000 vehicles. Known for maintaining a young and well-maintained fleet, Goldcar achieved the status of the number one car rental company in Spain’s holiday sector in 2013 and then in Portugal.
GTMetrix Performance Score: 82% Customer Satisfaction Rate (Complaint Websites): 2.7 Google Rating: 3.4
Hertz
Founded in 1918 in the United States, Hertz is one of the leading companies in the car rental sector, operating in over 150 countries worldwide. Known for its reliable service and wide range of vehicles, Hertz offers a variety of options from economic to luxury segments. The company is also recognized for its environmentally conscious practices and innovative services.
GTMetrix Performance Score: 87% Customer Satisfaction Rate (Complaint Websites): 3.2 Google Rating: 4.1
There are also dozens of companies not listed here that shape the car rental industry both in Turkey and globally.
Who should you choose when renting a car? Leave it to us.
With all these options, to find the best one for you, all you need to do is visit bookcars.com. Specify your location and date, and the best car rental companies serving that location will be presented to you.
Bookcars: Lists the Best Car Rental Companies for You
At Bookcars, we aim to provide our users with their desired cars at the best car rental prices while prioritizing their happiness.
To improve the car rental industry and promptly respond to our users’ needs, we established Turkey’s first customer satisfaction center. Additionally, we did not limit ourselves to car rental; on our blog, we connect with our readers on topics ranging from travel guides to current events, useful information, and arts and culture.
With Bookcars, you can reach both individual and corporate car rental companies that you cannot find through search engines and make the best choice. For detailed information about car rentals, follow our blog!
Now let’s get to the technical matters. Bookcars allows you to rent a car in just a few steps and less than 1 minute. In addition to individual rentals, we also take car rental a step further with corporate partnerships. For details, visit our page.
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